First, quit your DJ software. Then, make sure that iTunes'option to share your iTunes library XML with other applications is enabled. To do so:
  • Run iTunes, go to Edit > Preferences (PC) / iTunes > Preferences (MAC)
  • Go to Advanced tab of the Advanced Preferences menu:
  • Make sure that the Share iTunes Library XML with other applications option is activated.
  • Restart your DJ software.
  1. If the steps above do not resolve the problem, you will need to reinstall your DJ software.