Technical support website

Drivers

	HDJCSeries MAC® [DJSeriesInstall 6.18s]	MAC	OSX 10.10 - OSX 10.11 - OSX 10.12 - OSX 10.13 - OSX 10.14 - OSX 10.6 - OSX 10.7 - OSX 10.8 - OSX 10.9
	Release notes

	HDJCSeries PC [2020.HDJS.1]	PC	Windows 10 - Windows 7 - Windows 8
	Release notes

Software

DJUCED™

MAC - PC

OSX 10.10 - OSX 10.11 - OSX 10.12 - OSX 10.13 - OSX 10.14 - OSX 10.9 - Windows 10 - Windows 7 - Windows 8

Serato DJ Lite

MAC - PC

Manual

DJControl Starlight - Serato DJ Pro - Quick Start Guide

DJControl Starlight - Serato DJ Lite - Quick Start Guide

English

DJControl Starlight Quick Install

HDP DJ45 - User manual

Hercules LED Wristbands Pack - Quick Start Guide

Midi mapping

Traktor Pro 2-3 - DJControl Starlight (Traktor Pro 2/3 Midi Mapping)

VirtualDJ Pro - DJControl Starlight native support embedded

DJay Pro - DJControl Starlight

Knowledge base

• My DJ controller is not detected in Traktor Pro 2
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  10-04-2017 - The Traktor Pro 2 software supports Hercules DJControl and DJConsole controllers using a MIDI mapping file with a TSI extension. The required TSI files can be downloaded for all Hercules controllers d...

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• Optimize your Windows settings for DJing
  571

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  02-01-2017 - To avoid crackling, popping sound and distortion, you should optimize your Windows computer for DJing. If it feels like your Windows computer is slow for DJing, you should try making the following ...

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• Use your computer’s built-in sound card and the DJ controller’s audio at the same time in Mac OS.
  467

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  02-01-2017 - If the DJ software’s audio setup menu only lets you select one audio device, but you want to use two sound cards simultaneously, the solution in Mac OS is to aggregate devices. The aggregate device ...

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• The songs of iTunes library are not displayed in my DJ software (VirtualDJ, DJUCED, Traktor, Serato).
  457

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  02-01-2017 - First, quit your DJ software. Then, make sure that iTunes'option to share your iTunes library XML with other applications is enabled. To do so: Run iTunes, go to Edit > Preferences (PC) / iT...

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• My DJ controller’s buttons don’t light up in Traktor Pro 2
  154

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  10-04-2017 - Open Traktor Pro 2: In Preferences (Windows: File > Preferences / macOS: Traktor > Preferences), go to the Controller Manager section Make sure that your DJ controller is selected not ...

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• My DJ controller is detected in Traktor Pro 2, but there is no sound
  141

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  11-04-2017 - If your DJ controller has a built-in audio interface: Connect your speakers to the DJ controller's Master output, or output 1-2 (not to the computer's audio output). Connect your headphones...

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• When I’m DJing in Windows, the music randomly stops and I need to restart the DJ software to hear sound again.
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  02-01-2017 - Disable the Windows preset designed to save power on USB ports. This preset is enabled by default: this may cause crackling in the sound, and could even result in the DJ controller losing its conne...

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• If the audio tracks are stored on a USB key, the playback quality is bad.
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  02-01-2017 - In Windows, you should not play your music tracks stored on a USB key for DJing purposes. You should 1) copy the audio tracks from the USB key to your computer hard drive first, 2) then remove th...

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