My DJ Console Rmx or DJ Console 4-Mx or DJ 4Set, which used to work in Mac OS 10.10 or earlier, is not detected on my MacBook with Mac OS 10.11 (El Capitan) or 10.12 (Sierra).

Related informations :
  • KB : 1006
  • Language : EN
  • Date : 2022-11-22
  • Category :
  • Tag :
Related products :

If your MacBook has USB 3.0 ports, it may be a timing issue: Mac OS 10.11 and 10.12 have different timing than earlier versions of Mac OS. In that case, you should try to connect the DJ controller to your MacBook with a shorter USB cable (please note that it must be a well-shielded USB 2.0 cable: a maximum of 3.3 feet/1 meter in length should be OK).

If your DJ Console Rmx, DJ Console 4-Mx or DJ 4Set is still not detected when using a 3 foot/1 meter-long high-speed USB cable, then you can try to place a USB hub powered by a USB adapter between your DJ controller and your MacBook’s USB port.