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  • KB : 1006
  • Language : EN
  • Date : 2017-01-02
  • Category : HOWTO
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If your MacBook has USB 3.0 ports, it may be a timing issue: Mac OS 10.11 and 10.12 have different timing than earlier versions of Mac OS. In that case, you should try to connect the DJ controller to your MacBook with a shorter USB cable (please note that it must be a well-shielded USB 2.0 cable: a maximum of 3.3 feet/1 meter in length should be OK). If your DJ Console Rmx, DJ Console 4-Mx or DJ 4Set is still not detected when using a 3 foot/1 meter-long high-speed USB cable, then you can try to place a USB hub powered by a USB adapter between your DJ controller and your MacBook’s USB port.