Product number : 4780659 4780818 4781025 4782007
- If your computer PC/Mac with USB 3 ports does not detect your DJ console:
1) Test your DJ Console on a PC with either Windows 7 or Windows 8.0, or with not any USB 3 port.
Open the Hercules DJ Control Panel, go to the About tab and check the Firmware version.
To work on computers with a USB 3 port, the firmware version must end with:
- 16 on DJ Console Mk2,
- 32 on DJ Console Rmx,
- 22 on DJ Console Mk4,
- 18 on DJ 4Set,
- 16 on DJ Console 4-Mx.
2) Try using a shorter, well-shielded USB 2 cable (a maximum of 3.3 feet/1 meter in length)
3) Connect a USB 3 hub powered by a power supply between your DJ Console and the USB port of your computer.
For more information, please refer to the knowledge base article:
|HDJCSeries MAC® [DJSeriesInstall 6.44s - macOS 11 (Big Sur) & macOS 13 (Ventura)]||MAC||Mac OS 11 - Mac OS 12 - Mac OS 13|
|HDJCSeries MAC® [DJSeriesInstall 6.18s - OS X 10.6 to macOS 10.15.7 ]||MAC||OSX 10.6 - OSX 10.7 - OSX 10.8 - OSX 10.9 - OSX 10.10 - OSX 10.11|
|HDJCSeries PC [2023.HDJS.1 - Windows 10-11] ASIO drivers||PC|
|HDJCSeries PC [2020.HDJS.1 - Windows 7 -8.1] Asio drivers||PC||Windows 7 - Windows 8|
|HDJCSeries MAC® [DJSeriesInstall_PPC 3.31]||MAC||OSX 10.2 - OSX 10.3 - OSX 10.4|
|HDJCSeries PC [2016.HDJS.3 - Windows XP ]||PC||Windows 7 - Windows 8 - Windows Vista - Windows 10|
|User manual - DJ 4Set - EN||English|
|Hercules DJ Series - Drivers Install MAC||MAC||English|
|Hercules DJ Series - Drivers Install PC||PC||English|
|User manual - DJ 4Set - AR||العربية|
|User manual - DJ 4Set - DE||Deutsch|
|User manual - DJ 4Set - ES||Español|
|User Manual - DJ 4Set - FR||Français|
|User manual - DJ 4Set - IT||Italiano|
|User manual - DJ 4Set - NL||Nederlands|
|User manual - DJ 4Set - PL||Polski|
|User manual - DJ 4Set - PT||Português|
|User manual - DJ 4Set - RU||Русский|
|Hercules DJ Series - Installation Pilotes MAC||MAC||Français|
|Hercules DJ Series - Installation Pilotes PC||PC||Français|
• Can I use my Hercules DJ controller with other DJ software? • Do I need to connect speakers to my Hercules DJ devices? • PC How can I use my computer integrated speakers and the headphone output of my console? (PC) • MAC How can I verify that my DJ 4Set is correctly installed on my MAC computer? • PC How can I verify that my DJ 4Set is correctly installed on my PC? • MAC How can I verify that the DJ 4Set is working correctly as a MIDI controller? (MAC) • PC How can I verify that the DJ 4Set is working correctly as a MIDI controller? (PC) • MAC MacBook laptop configurations & OS X optimizations • PC PC laptop configurations & Windows optimizations • What is ASIO and how do I use it?
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