Product number : 4780659 4780818 4781025 4782007
- If your computer PC/Mac with USB 3 ports does not detect your DJ console:
1) Test your DJ Console on a PC with either Windows 7 or Windows 8.0, or with not any USB 3 port.
Open the Hercules DJ Control Panel, go to the About tab and check the Firmware version.
To work on computers with a USB 3 port, the firmware version must end with:
- 17 on DJ Console Mk2,
- 32 on DJ Console Rmx,
- 22 on DJ Console Mk4,
- 18 on DJ 4Set,
- 16 on DJ Console 4-Mx.
2) Try using a shorter, well-shielded USB 2 cable (a maximum of 3.3 feet/1 meter in length)
3) Connect a USB 3 hub powered by a power supply between your DJ Console and the USB port of your computer.
For more information, please refer to the knowledge base article:
|HDJCSeries MAC® [DJSeriesInstall 6.18s]||MAC||OSX 10.10 - OSX 10.11 - OSX 10.12 - OSX 10.13 - OSX 10.14 - OSX 10.6 - OSX 10.7 - OSX 10.8 - OSX 10.9|
|HDJCSeries PC [2020.HDJS.1]||PC||Windows 10 - Windows 7 - Windows 8|
|HDJCSeries MAC® [v6.40s BETA - Big Sur - Mac OS 11]||MAC||Mac OS 11|
|HDJCSeries MAC® [DJSeriesInstall_PPC 3.31]||MAC||OSX 10.2 - OSX 10.3 - OSX 10.4|
|HDJCSeries PC [2016.HDJS.3] - Windows XP||PC||Windows 10 - Windows 7 - Windows 8 - Windows Vista|
|User manual - DJ 4Set - EN||English|
|Hercules DJ Series - Drivers Install MAC||English|
|Hercules DJ Series - Drivers Install PC||English|
|User manual - DJ 4Set - AR||العربية|
|User manual - DJ 4Set - DE||Deutsch|
|User manual - DJ 4Set - ES||Español|
|User Manual - DJ 4Set - FR||Français|
|User manual - DJ 4Set - IT||Italiano|
|User manual - DJ 4Set - NL||Nederlands|
|User manual - DJ 4Set - PL||Polski|
|User manual - DJ 4Set - PT||Português|
|User manual - DJ 4Set - RU||Русский|
|Hercules DJ Series - Installation Pilotes MAC||MAC||Français|
|Hercules DJ Series - Installation Pilotes PC||PC||Français|
|Trakto Pro 2 (v2.68 or +) - DJ4Set|
|DJay Pro - DJ 4Set - Mapping 2.0|
• Can I use my Hercules DJ controller with other DJ software? • Do I need to connect speakers to my Hercules DJ devices? • PC How can I use my computer integrated speakers and the headphone output of my console? (PC) • MAC How can I verify that my DJ 4Set is correctly installed on my MAC computer? • PC How can I verify that my DJ 4Set is correctly installed on my PC? • MAC How can I verify that the DJ 4Set is working correctly as a MIDI controller? (MAC) • PC How can I verify that the DJ 4Set is working correctly as a MIDI controller? (PC) • MAC MacBook laptop configurations & OS X optimizations • PC PC laptop configurations & Windows optimizations • What is ASIO and how do I use it?
My DJ Console Rmx or DJ Console 4-Mx or DJ 4Set was working perfectly in Windows 7 (or Windows 8.0), but is no longer properly detected since I’ve installed Windows 10.
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The DJ controller and software work but the speakers play no sound.
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When I’m DJing in Windows, the music randomly stops and I need to restart the DJ software to hear sound again.
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If the audio tracks are stored on a USB key, the playback quality is bad.
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iTunes tracks are not visible in VirtualDJ LE
970107-04-2017 - First, close the VirtualDJ LE software. Make sure that the iTunes option to share the iTunes library XML with other applications is enabled. To do so: Open iTunes, go to Edit > Prefer...
The microphone is not recorded in the DJ software
883007-04-2017 - On DJ controllers, the microphone input is often wired directly to the master output (this is called a pass-through mode) to avoid the latency software may add, but the microphone's sound can only be ...