Technical support website

Drivers

	HDJCSeries MAC® [DJSeriesInstall 6.08s]	MAC	OSX 10.10 - OSX 10.11 - OSX 10.12 - OSX 10.13 - OSX 10.14 - OSX 10.6 - OSX 10.7 - OSX 10.8 - OSX 10.9
	Release notes

	HDJCSeries PC [2019.HDJS.1]	PC	Windows 10 - Windows 7 - Windows 8
	Release notes

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	HDJCSeries MAC® [HDJSeriesInstall_PPC 3.31]	MAC	OSX 10.2 - OSX 10.3 - OSX 10.4
	Release notes

	HDJCSeries PC [2016.HDJS.3] - Windows XP	PC	Windows 10 - Windows 7 - Windows 8 - Windows Vista
	Release notes

Manual

Manual - DJ Console MK4 / VirtualDJ6 - EN

English

User manual - DJ Console MK4 - EN

English

Hercules DJ Series - Drivers Install MAC

English

Hercules DJ Series - Drivers Install PC

English

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Manual - DJ Console MK4 / VirtualDJ6 - DE

Deutsch

Manual - DJ Console MK4 / VirtualDJ6 - ES

Español

Manual - DJ Console MK4 / VirtualDJ6 - FR

Français

Manual - DJ Console MK4 / VirtualDJ6 - IT

Italiano

Manual - DJ Console MK4 / VirtualDJ6 - NL

Nederlands

User manual - DJ Console MK4 - DE

Deutsch

User manual - DJ Console MK4 - ES

Español

User manual - DJ Console MK4 - FR

Français

User manual - DJ Console MK4 - IT

Italiano

User manual - DJ Console MK4 - NL

Nederlands

User manual - DJ Console MK4 - PT

Português

Hercules DJ Series - Installation Pilotes MAC

MAC

Français

Hercules DJ Series - Installation Pilotes PC

PC

Français

Midi mapping

Traktor Pro 2 (v2.68 or +) - DJ Console MK4

Traktor Pro/Duo (v1.27) - DJ Console MK4

FAQ

Knowledge base

• My DJ controller is not detected in Traktor Pro 2
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  10-04-2017 - The Traktor Pro 2 software supports Hercules DJControl and DJConsole controllers using a MIDI mapping file with a TSI extension. The required TSI files can be downloaded for all Hercules controllers d...

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• My DJ controller is not recognized in VirtualDJ Home
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  07-04-2017 - VirtualDJ Home is a version of VirtualDJ controlled only with a mouse, plus keyboard shortcuts: it does not recognize the MIDI commands of any DJ controller. To use a DJ controller, you need the Virt...

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• Optimize your Windows settings for DJing
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  02-01-2017 - To avoid crackling, popping sound and distortion, you should optimize your Windows computer for DJing. If it feels like your Windows computer is slow for DJing, you should try making the following ...

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• I can’t locate the VirtualDJ LE serial number for my Hercules DJ controller. Where can I find it?
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  02-01-2017 - If you have a DJ Console Mk4, DJ 4Set, DJ Console 4-Mx or DJConsole Rmx2 (except Premium TR), the VirtualDJ serial number is printed on the underside of your controller. The serial number format is: X...

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• The songs of iTunes library are not displayed in my DJ software (VirtualDJ, DJUCED, Traktor, Serato).
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  02-01-2017 - First, quit your DJ software. Then, make sure that iTunes'option to share your iTunes library XML with other applications is enabled. To do so: Run iTunes, go to Edit > Preferences (PC) / iT...

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• Use your computer’s built-in sound card and the DJ controller’s audio at the same time in Mac OS.
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  02-01-2017 - If the DJ software’s audio setup menu only lets you select one audio device, but you want to use two sound cards simultaneously, the solution in Mac OS is to aggregate devices. The aggregate device ...

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• Compatibility with macOS 10.14 Mojave
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  25-09-2018 - The following hardware are compatible in macOS 10.14 Mojave with Hercules drivers DJSeriesInstall 5.99s and later: - Deejay Trim 4-6 - DJ Console Mk2 - DJ Console Mk4 - DJ Console Rmx - DJ Con...

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• The DJ controller and software work but the speakers play no sound.
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  12-01-2017 - Make sure you have connected your speakers to the Master output (a stereo output called Master Out, or Mix, or Output 1-2) of your DJ controller. By default, the DJ software generally uses the aud...

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• My DJ controller’s buttons don’t light up in Traktor Pro 2
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  10-04-2017 - Open Traktor Pro 2: In Preferences (Windows: File > Preferences / macOS: Traktor > Preferences), go to the Controller Manager section Make sure that your DJ controller is selected not ...

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• My DJ controller is detected in Traktor Pro 2, but there is no sound
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  11-04-2017 - If your DJ controller has a built-in audio interface: Connect your speakers to the DJ controller's Master output, or output 1-2 (not to the computer's audio output). Connect your headphones...

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• When I’m DJing in Windows, the music randomly stops and I need to restart the DJ software to hear sound again.
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  02-01-2017 - Disable the Windows preset designed to save power on USB ports. This preset is enabled by default: this may cause crackling in the sound, and could even result in the DJ controller losing its conne...

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• If the audio tracks are stored on a USB key, the playback quality is bad.
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  02-01-2017 - In Windows, you should not play your music tracks stored on a USB key for DJing purposes. You should 1) copy the audio tracks from the USB key to your computer hard drive first, 2) then remove th...

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• iTunes tracks are not visible in VirtualDJ LE
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  07-04-2017 - First, close the VirtualDJ LE software. Make sure that the iTunes option to share the iTunes library XML with other applications is enabled. To do so: Open iTunes, go to Edit > Preference...

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• The microphone is not recorded in the DJ software
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  07-04-2017 - On DJ controllers, the microphone input is often wired directly to the master output (this is called a pass-through mode) to avoid the latency software may add, but the microphone's sound can only be ...

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