Technical support website

Drivers

	HDJCSeries MAC® [DJSeriesInstall 5.99s]	MAC	OSX 10.10 - OSX 10.11 - OSX 10.12 - OSX 10.8 - OSX 10.9
	Release notes

	HDJCSeries PC [2018.HDJS.1]	PC	Windows 10 - Windows 7 - Windows 8
	Release notes

Software

Serato DJ Intro

MAC - PC

OSX 10.10 - OSX 10.11 - OSX 10.12 - OSX 10.8 - OSX 10.9 - Windows 10 - Windows 7 - Windows 8

Manual

DJControl Jogvision Poster - EN

English

DJControl Jogvision Quick Starting Guide - EN

English

Hercules DJ Series - Drivers Install MAC

English

Hercules DJ Series - Drivers Install PC

English

Midi Commands DJcontrol jogvision

English

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DJControl Jogvision Poster - AR

العربية

DJControl Jogvision Poster - DE

Deutsch

DJControl Jogvision Poster - ES

Español

DJControl Jogvision Poster - FR

Français

DJControl Jogvision Poster - GR

Ελληνικά

DJControl Jogvision Poster - IT

Italiano

DJControl Jogvision Poster - NL

Nederlands

DJControl Jogvision Poster - PL

Polski

DJControl Jogvision Poster - PT

Português

DJControl Jogvision Poster - RU

Русский

DJControl Jogvision Poster - TR

Türkçe

DJControl Jogvision Quick Starting Guide - AR

العربية

DJControl Jogvision Quick Starting Guide - DE

Deutsch

DJControl Jogvision Quick Starting Guide - ES

Español

DJControl Jogvision Quick Starting Guide - FR

Français

DJControl Jogvision Quick Starting Guide - GR

Ελληνικά

DJControl Jogvision Quick Starting Guide - IT

Italiano

DJControl Jogvision Quick Starting Guide - NL

Nederlands

DJControl Jogvision Quick Starting Guide - PL

Polski

DJControl Jogvision Quick Starting Guide - PT

Português

DJControl Jogvision Quick Starting Guide - RU

Русский

DJControl Jogvision Quick Starting Guide - TR

Türkçe

Hercules DJ Series - Installation Pilotes MAC

MAC

Français

Hercules DJ Series - Installation Pilotes PC

PC

Français

Midi mapping

Traktor Pro 2 (v2.9 or +) - DJC Jogvision

OSX 10.10 - OSX 10.11 - OSX 10.12 - Windows 10 - Windows 7 - Windows 8

DJay Pro - DJControl Jogvision - Mapping - V1

OSX 10.10 - OSX 10.11 - OSX 10.12

Tutorials

FAQ

Knowledge base

• My DJ controller is not detected in Traktor Pro 2
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  10-04-2017 - The Traktor Pro 2 software supports Hercules DJControl and DJConsole controllers using a MIDI mapping file with a TSI extension. The required TSI files can be downloaded for all Hercules controllers d...

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• My DJ controller is not recognized by VirtualDJ 8 Pro
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  10-04-2017 - If VirtualDJ Pro does not recognize the DJ controller, - It is either an old version of VirtualDJ Pro, and you should use a newer version; or - The controller mapping is not included in VirtualDJ, a...

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• Optimize your Windows settings for DJing
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  02-01-2017 - To avoid crackling, popping sound and distortion, you should optimize your Windows computer for DJing. If it feels like your Windows computer is slow for DJing, you should try making the following ...

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• Use your computer’s built-in sound card and the DJ controller’s audio at the same time in Mac OS.
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  02-01-2017 - If the DJ software’s audio setup menu only lets you select one audio device, but you want to use two sound cards simultaneously, the solution in Mac OS is to aggregate devices. The aggregate device ...

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• My DJ controller is not recognized in VirtualDJ Home
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  07-04-2017 - VirtualDJ Home is a version of VirtualDJ controlled only with a mouse, plus keyboard shortcuts: it does not recognize the MIDI commands of any DJ controller. To use a DJ controller, you need the Virt...

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• The songs of iTunes library are not displayed in my DJ software (VirtualDJ, DJUCED, Traktor, Serato).
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  02-01-2017 - First, quit your DJ software. Then, make sure that iTunes'option to share your iTunes library XML with other applications is enabled. To do so: Run iTunes, go to Edit > Preferences (iTunes ...

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• The DJ controller and software work but the speakers play no sound.
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  12-01-2017 - Make sure you have connected your speakers to the Master output (a stereo output called Master Out, or Mix, or Output 1-2) of your DJ controller. By default, the DJ software generally uses the aud...

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• My DJ controller’s buttons don’t light up in Traktor Pro 2
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  10-04-2017 - Open Traktor Pro 2: In Preferences (Windows: File > Preferences / macOS: Traktor > Preferences), go to the Controller Manager section Make sure that your DJ controller is selected not ...

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• When I’m DJing in Windows, the music randomly stops and I need to restart the DJ software to hear sound again.
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  02-01-2017 - Disable the Windows preset designed to save power on USB ports. This preset is enabled by default: this may cause crackling in the sound, and could even result in the DJ controller losing its conne...

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• My DJ controller is detected in Traktor Pro 2, but there is no sound
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  11-04-2017 - If your DJ controller has a built-in audio interface: Connect your speakers to the DJ controller's Master output, or output 1-2 (not to the computer's audio output). Connect your headphones...

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• My DJControl Jogvision controller is not detected in Serato DJ Intro
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  11-04-2017 - If your DJControl Jogvision controller is not detected in Serato DJ Intro, make sure that the version of DJ Intro that you're using is not older than version 1.2.6, and that you have the latest driver...

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• The microphone is not recorded in the DJ software
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  07-04-2017 - On DJ controllers, the microphone input is often wired directly to the master output (this is called a pass-through mode) to avoid the latency software may add, but the microphone's sound can only be ...

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• If the audio tracks are stored on a USB key, the playback quality is bad.
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  02-01-2017 - In Windows, you should not play your music tracks stored on a USB key for DJing purposes. You should 1) copy the audio tracks from the USB key to your computer hard drive first, 2) then remove th...

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• iTunes tracks are not visible in VirtualDJ LE
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  07-04-2017 - First, close the VirtualDJ LE software. Make sure that the iTunes option to share the iTunes library XML with other applications is enabled. To do so: Open iTunes, go to Edit > Preference...

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• AIR control is only active on the left deck in VirtualDJ 8 Pro
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  07-04-2017 - To use the DJControl Jogvision’s AIR control on both decks, you need the Hercules Jogvision Optimized Mapper provided by Cioce, available at http://www.virtualdj.com > Download > Addons >...

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• How to set the sample rate (kHz) and bit depth (16- or 24-bit) in Serato DJ
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  11-04-2017 - Serato DJ operates at the sampling rate (44.1 kHz, 48 kHz, 88.2 kHz or 96 kHz) defined in the operating system. Set the sampling rate in Windows: Right-click on the Speakers icon in the notifi...

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• How to set the channel gain on the DJControl Jogvision controller in Serato DJ
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  11-04-2017 - Using the DJControl Jogvision controller in Serato DJ, you can control the gain on the channel by pressing down the Shift button (on the deck) and turning the browser knob at the same time....

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• How to set the tempo range (pitch scale) on DJControl Jogvision
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  11-04-2017 - To change the pitch scale on your DJControl Jogvision, and make the pitch fader more precise, you can set the tempo range by pressing down the Shift button (on the deck) and pressing down the browser ...

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• How to set the tempo range (pitch scale) with DJControl Jogvision in Serato DJ
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  11-04-2017 - In Serato DJ, you can set the tempo range by pressing down the Shift button (on the deck) and pressing down the browser knob at the same time....

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• The colors of my DJ controller’s pads don’t match the cue point colors in Serato DJ Intro
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  11-04-2017 - Cue color match is not a feature available in Serato DJ Intro. In order to be able to use the cue color match feature, you need to use Serato DJ (the full version)....

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• How to set the gain per deck (channel gain) on DJControl Jogvision
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  11-04-2017 - You can control the gain per deck by pressing down the Shift button (on the deck) and turning the browser knob at the same time....

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• There is no recording function in Serato DJ Intro
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  11-04-2017 - The recording feature is not available in Serato DJ Intro: this feature is only available in Serato DJ....

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• There is no access to cue points 5 through 8 in Serato DJ Intro
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  11-04-2017 - Serato DJ Intro only includes 4 cue points (1 through 4). In order to use cue points 5 through 8, you need to use Serato DJ (the full version)....

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• There is no Slip feature in Serato DJ Intro
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  11-04-2017 - The Slip feature is not available in Serato DJ Intro: this feature is only available in Serato DJ. ...

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