Technical support website

Drivers

	HDJCSeries MAC® [DJSeriesInstall 6.18s]	MAC	OSX 10.10 - OSX 10.11 - OSX 10.12 - OSX 10.13 - OSX 10.14 - OSX 10.6 - OSX 10.7 - OSX 10.8 - OSX 10.9
	Release notes

	HDJCSeries PC [2020.HDJS.1]	PC	Windows 10 - Windows 7 - Windows 8
	Release notes

	HDJCSeries MAC® [v6.40s BETA - Big Sur - Mac OS 11]	MAC	Mac OS 11
	Release notes

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	HDJCSeries PC [2016.HDJS.3] - Windows XP	PC	Windows 10 - Windows 7 - Windows 8 - Windows Vista
	Release notes

Software

DJUCED™

MAC - PC

OSX 10.10 - OSX 10.11 - OSX 10.12 - OSX 10.13 - OSX 10.14 - OSX 10.9 - Windows 10 - Windows 7 - Windows 8

Manual

DJ Console RMX2 - Poster - EN

English

DJ Console RMX2 - Quick Starting Guide - EN

English

Hercules DJ Series - Drivers Install MAC

English

Hercules DJ Series - Drivers Install PC

English

DJ Console RMX2 Premium TR - Quick Starting Guide - EN

English

DJ Console RMX2 Premium TR- Poster - EN

English

DJUCED° - User Manual - EN

English

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DJ Console RMX2 - Poster - AR

العربية

DJ Console RMX2 - Poster - DE

Deutsch

DJ Console RMX2 - Poster - ES

Español

DJ Console RMX2 - Poster - FR

Français

DJ Console RMX2 - Poster - IT

Italiano

DJ Console RMX2 - Poster - JA

日本語

DJ Console RMX2 - Poster - NL

Nederlands

DJ Console RMX2 - Poster - PL

Polski

DJ Console RMX2 - Poster - PT

Português

DJ Console RMX2 - Poster - RU

Русский

DJ Console RMX2 - Quick Starting Guide - AR

العربية

DJ Console RMX2 - Quick Starting Guide - DE

Deutsch

DJ Console RMX2 - Quick Starting Guide - ES

Español

DJ Console RMX2 - Quick Starting Guide - FR

Français

DJ Console RMX2 - Quick Starting Guide - IT

Italiano

DJ Console RMX2 - Quick Starting Guide - JA

日本語

DJ Console RMX2 - Quick Starting Guide - NL

Nederlands

DJ Console RMX2 - Quick Starting Guide - PL

Polski

DJ Console RMX2 - Quick Starting Guide - PT

Português

DJ Console RMX2 - Quick Starting Guide - RU

Русский

Hercules DJ Series - Installation Pilotes MAC

MAC

Français

Hercules DJ Series - Installation Pilotes PC

PC

Français

DJ Console RMX2 Premium TR - Quick Starting Guide - AR

العربية

DJ Console RMX2 Premium TR - Quick Starting Guide - DE

Deutsch

DJ Console RMX2 Premium TR - Quick Starting Guide - ES

Español

DJ Console RMX2 Premium TR - Quick Starting Guide - FR

Français

DJ Console RMX2 Premium TR - Quick Starting Guide - IT

Italiano

DJ Console RMX2 Premium TR - Quick Starting Guide - NL

Nederlands

DJ Console RMX2 Premium TR - Quick Starting Guide - PL

Polski

DJ Console RMX2 Premium TR - Quick Starting Guide - PT

Português

DJ Console RMX2 Premium TR - Quick Starting Guide - RU

Русский

DJ Console RMX2 Premium TR- Poster - AR

العربية

DJ Console RMX2 Premium TR- Poster - DE

Deutsch

DJ Console RMX2 Premium TR- Poster - ES

Español

DJ Console RMX2 Premium TR- Poster - FR

Français

DJ Console RMX2 Premium TR- Poster - IT

Italiano

DJ Console RMX2 Premium TR- Poster - NL

Nederlands

DJ Console RMX2 Premium TR- Poster - PL

Polski

DJ Console RMX2 Premium TR- Poster - PT

Português

DJ Console RMX2 Premium TR- Poster - RU

Русский

Midi mapping

Traktor Pro 2 ( v2.68 or +) - DJC RMX2

DJ Console RMX2 - MIDI Commands

Tutorials

FAQ

Knowledge base

• My DJ controller is not detected in Traktor Pro 2
  938

  1

  1
  10-04-2017 - The Traktor Pro 2 software supports Hercules DJControl and DJConsole controllers using a MIDI mapping file with a TSI extension. The required TSI files can be downloaded for all Hercules controllers d...

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• Optimize your Windows settings for DJing
  571

  5

  2
  02-01-2017 - To avoid crackling, popping sound and distortion, you should optimize your Windows computer for DJing. If it feels like your Windows computer is slow for DJing, you should try making the following ...

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• Use your computer’s built-in sound card and the DJ controller’s audio at the same time in Mac OS.
  467

  6

  0
  02-01-2017 - If the DJ software’s audio setup menu only lets you select one audio device, but you want to use two sound cards simultaneously, the solution in Mac OS is to aggregate devices. The aggregate device ...

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• I can’t locate the VirtualDJ LE serial number for my Hercules DJ controller. Where can I find it?
  458

  4

  0
  02-01-2017 - If you have a DJ Console Mk4, DJ 4Set, DJ Console 4-Mx or DJConsole Rmx2 (except Premium TR), the VirtualDJ serial number is printed on the underside of your controller. The serial number format is: X...

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• The songs of iTunes library are not displayed in my DJ software (VirtualDJ, DJUCED, Traktor, Serato).
  457

  3

  4
  02-01-2017 - First, quit your DJ software. Then, make sure that iTunes'option to share your iTunes library XML with other applications is enabled. To do so: Run iTunes, go to Edit > Preferences (PC) / iT...

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• The DJ controller and software work but the speakers play no sound.
  237

  0

  0
  12-01-2017 - Make sure you have connected your speakers to the Master output (a stereo output called Master Out, or Mix, or Output 1-2) of your DJ controller. By default, the DJ software generally uses the aud...

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• DJ software compatible with DJConsole Rmx2
  167

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  25-01-2017 - DJConsole Rmx2 is compatible with: VirtualDJ 8 LE & VirtualDJ Pro Djuced 40 Traktor Pro 2.68 & higher (mapping available here) DJay Pro Mac PCDJ Dex 3 Future.dj pro Cros...

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• My DJ controller’s buttons don’t light up in Traktor Pro 2
  154

  0

  0
  10-04-2017 - Open Traktor Pro 2: In Preferences (Windows: File > Preferences / macOS: Traktor > Preferences), go to the Controller Manager section Make sure that your DJ controller is selected not only...

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• My DJ controller is detected in Traktor Pro 2, but there is no sound
  141

  2

  0
  11-04-2017 - If your DJ controller has a built-in audio interface: Connect your speakers to the DJ controller's Master output, or output 1-2 (not to the computer's audio output). Connect your headphones...

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• When I’m DJing in Windows, the music randomly stops and I need to restart the DJ software to hear sound again.
  135

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  02-01-2017 - Disable the Windows preset designed to save power on USB ports. This preset is enabled by default: this may cause crackling in the sound, and could even result in the DJ controller losing its conne...

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• VirtualDJ Pro 8 stops working after 30 days
  129

  0

  0
  07-04-2017 - The version of VirtualDJ LE included with the DJConsole RMX 2 (Black & Gold version or the Grey version) provides a 30-day trial period for the VirtualDJ Pro features. After 30 days of use, you n...

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• If the audio tracks are stored on a USB key, the playback quality is bad.
  115

  1

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  02-01-2017 - In Windows, you should not play your music tracks stored on a USB key for DJing purposes. You should 1) copy the audio tracks from the USB key to your computer hard drive first, 2) then remove th...

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• iTunes tracks are not visible in VirtualDJ LE
  97

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  1
  07-04-2017 - First, close the VirtualDJ LE software. Make sure that the iTunes option to share the iTunes library XML with other applications is enabled. To do so: Open iTunes, go to Edit > Prefer...

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• The microphone is not recorded in the DJ software
  88

  3

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  07-04-2017 - On DJ controllers, the microphone input is often wired directly to the master output (this is called a pass-through mode) to avoid the latency software may add, but the microphone's sound can only be ...

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• Does having a Traktor LE license give me a rebate to upgrade to Traktor Pro 2?
  9

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  10-04-2017 - No, having a Traktor LE license does not give you a rebate to upgrade to Traktor Pro 2. However, the price for Traktor Pro 2 is very reasonable....

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• There is no recording feature in Traktor LE
  9

  0

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  10-04-2017 - The LE version of the Traktor software does not include a recording feature. Recording is a feature available in Traktor Pro 2....

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